I have to say, when a supervisor does that with me...it pisses me off. Just tell me what you want me to do differently!
And as a manager, I never did it that way either.
"Fred, do you have a moment? I wanted to tell you that when you bag a guests' groceries, you should put the chicken in its own bag, not in with the other meat. Any questions? Great. Thanks for taking care of that for us !"
Done. No mamby pamby "oh you are such a good employee and you always come to work on time". So what?! It isn't important to the conversation. You should have a relationship with anyone you give feedback to anyway. If you don't, no amount of compliments will change that.
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Out of all the lies I have told, "just kidding" is my favorite !
I have a coworker, constant constructive criticism, gentle correction does NOTHING! It's like talking to the wall. I may need to start screaming at her.
I have a coworker, constant constructive criticism, gentle correction does NOTHING! It's like talking to the wall. I may need to start screaming at her.
I've worked for sales managers who criticized almost constantly. All that does is make people stop listening.
AND for SALESPEOPLE it makes us stay home and grumble. NOT go out and sell.
I told one manager (honestly) that when he tells me something I'm doing right, I will do more of it.
When he tells me what I'm doing wrong,
First, he's mistaken. He's not walking in my shoes, and he doesn't know my customers.
Second, every time he criticizes me, it makes me so pissed that I have to stay home for a day or two so I don't go take it out on customers.
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The Principle of Least Interest: He who cares least about a relationship, controls it.
