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Post Info TOPIC: Customer Service


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Customer Service
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At what point did Customer Service turn into Voicemail Hell and Purgatory?  We had a branch fall on our power lines.  I originally called the electric company and the branch is entangled in lines.  Had to be in voicemail purgatory to finally talk to someone.  They came and then said it wasn't the power line but the cable line.  Well, called the cable company and been on hold forever and now find out it isn't the cable line but the phone line.  And, i don't know who the phone line is to call because i pay one bill to Xfinity!!  Grrr.....



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My dog name is Sasha, too!

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It is terribly frustrating. I particularly hate the type that is voice activated. I always end up screaming into the phone thinking that will help.

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Lady Gaga Snerd wrote:

At what point did Customer Service turn into Voicemail Hell and Purgatory?  We had a branch fall on our power lines.  I originally called the electric company and the branch is entangled in lines.  Had to be in voicemail purgatory to finally talk to someone.  They came and then said it wasn't the power line but the cable line.  Well, called the cable company and been on hold forever and now find out it isn't the cable line but the phone line.  And, i don't know who the phone line is to call because i pay one bill to Xfinity!!  Grrr.....


 Call the police.

Not 9-1-1 but your closest precinct.

They should make sure it's taken care of.

 

 



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On the bright side...... Christmas is coming! (Mod)

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You can always try www.gethuman.com

It tells you the way to bypass the system for many companies.

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LawyerLady

 

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Lexxy wrote:

It is terribly frustrating. I particularly hate the type that is voice activated. I always end up screaming into the phone thinking that will help.


I've learned to only say "attendant" or " help".

That usually gets me a live person.



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The Principle of Least Interest: He who cares least about a relationship, controls it.

Always misinterpret when you can.



My spirit animal is a pink flamingo.

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Everything is automated now.

Who knows, maybe we are all just computers talking to each other?

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My dog name is, Sasha!

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Often you can bypass those stupid call-trees by hitting 0 right away.

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