Ok I have posted about kitchen manager before. For background, she was First assistant at another store but got fired, fought the firing and was rehired. She had to be placed on a comparable position to what she had been and did not want to go back to the store that fired her. So we got stuck with her as kitchen manager. She is a very forceful personality. Plus she is, in my opinion, a player. She is nice when it suits her or to the boss and can be quite nasty to others. I tried to like her but mostly I just try to go on about my day and avoid/ignore her.
More background, I am 2nd Assistant Manager, then there is the manager and the First Assistant. We are a very busy convenience store that sells gas, makes and delivers pizza, has a full sub line, etc.
So last night I was cashiering. But when the manager is out of the store I am also manager. Kitchen manager was in kitchen working the lunch/evening shift. We have a shift that works from 3-7 and they are sort of extra help. They stock and clean. So the guy scheduled is this guy named Tucker. Tucker is a good guy - really good on register because he is funny and friendly - but incredibly lazy. Really its amazing how little he does.
So his shift started with him asking me what needed to be done. I kind of looked around and noticed that the treat cups were low and asked him to run into the kitchen and make around 6 of each so we would not be out. This should have taken about 30 minutes. He walks back there and kitchen manager immedietly starts "instructing" him on the proper way to do the cups and document it. This is sn employee that is leaving our employ on Saturday. By the time she finishes with her instructions he is out of time and has to come back to register for my break. Got only about 1/2 his work done. I just told him to do it like she asked because I dont want to fight with her. It gets me nowhere and she has proven that ig I try to talk to her she will run straight to my boss. As I say - with her I just avoid/ignore - try to give her no ammunition against me. (a few months back I tried to talk to her and she responded with "fine! I am never tslking to you again!" and blocking me on Facebook. She just.....she can't mind her own business, you know? Especially where a boss is involved. A few months ago our area supervisor was in the store and She asked me to fix a problem in the bathroom. I went yo do it and kitchen manager had to interject herself into it - that describes her behavior perfectly.
So I wound up handling last night by just leaving Tucker on register and finishing many of his duties myself. Kitchen manager made a few more remarks that I ignored/avoided.
Peeps I am seriously thinking about talking to boss about this girl. I dont normally operate that way but how else to get her to back off? She does not do this to manager or assistant manager and she has a few "pets" in the store. But many people also consider her "a piece of work"
Any suggestions? I know this sounds like adolescent drama but I am almost 50 and she is 35. Before she came to the store it was pretty drama free. But because of the whole rehire thing we are stuck with her.
I would talk to the boss. Focus on how she treats you versus other employees. Let boss know that she stated she won't talk to you and that creates tension. And don't have work peeps on your social media ever!
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Document, document, document! It's the only way. YOU are an Asst. Mgr. She is being insubordinate! Document it all, every misstep, every attitude, every harsh word spoken by her to you or any other employee, every mistake. That, to me, is also part of your job as a Mgr. It will be the only way to get rid of her permanently.
And as IKWTDS said, never have work peeps on you social media.
Well and that is also a little hazy. As kitchen manager she id actually above me. But as a management "team" we don't really manage each other (except the manager - she manages us) So we would be unlikely to write each other up and when I am in the kitchen she is over me (I do work kitchen shifts) But typically the STORE is my responsibility - the kitchen is hers.
My theory is that she is one of thosr people who became manager to have her own way. I was already a district manager for 17 years and I underdstand that managers actually work the hardest because they are ultimately responsible for evetything in the store. Its not just about getting to tell people what to do.
-- Edited by backpacker365 on Wednesday 7th of June 2017 09:05:17 AM
I don't understand why you'd be unlikely to write each other up just because you're managers. If a manager is doing something wrong, i.e., belittling others, bullying them, not performing her duties or making it difficult for others to do their jobs / work, then she should be written up. Documenting provides the necessary ammunition to let her go legally and substantiate not hiring her back in any capacity.
Ask yourself this, if this person was older than you, would you have as much trouble with dealing with her?
I think you need to talk to the one that is over both of you.
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I would talk to a higher up. But keep it completely work related. The work is falling behind because x.... Dont discuss personality issues, etc. If they then do something, fine. If not, then that is your message that she isnt going anywhere so then u just be cordial and work around her.
Document document document.
When presenting it to the boss, be clear that you may be the one speaking up, but there are a lot of folks that simply cannot work with her that feel the same way but are too shy to lose their job. That if something doesnt change, people are going to start quitting and all he will have left is the ONE problematic person constantly causing turnover.
I don't think it's such a big deal to have co-workers on your Facebook
It depends. She doesn't sound like she's a friend in the first place so why have her on. In general, i think one has to be careful with friending anyone who has supervision over you. And, also coworkers who might be the type to stab you in the back. This woman is a known troublemaker so why would you want her on your Facebook?
Document document document. When presenting it to the boss, be clear that you may be the one speaking up, but there are a lot of folks that simply cannot work with her that feel the same way but are too shy to lose their job. That if something doesnt change, people are going to start quitting and all he will have left is the ONE problematic person constantly causing turnover.
That ma or may not help. First of all, do you really want to spend your time and energy on that? And, just because you document something, that is YOUR perception of events. She most likely will have an entirely different recollection. And, you have to be careful. Going to your boss with a bunch of documented notes might not be received as well as you think. They may look at YOU as someone with the issue if you are so intent on keeping notes on things that might seem like no big deal.
In reality, the company can hire and keep whomever they want to hire and keep. And, if there are issues and you go to your higher up and nothing changes, then the reality is they probably really don't care about it as much as you. I really just don't engage in drama at work. There are asshats at every job. And, I have learned that I just go to work and do my job and if they want to employ asshats, then i guess that is their prerogative.
Document document document. When presenting it to the boss, be clear that you may be the one speaking up, but there are a lot of folks that simply cannot work with her that feel the same way but are too shy to lose their job. That if something doesnt change, people are going to start quitting and all he will have left is the ONE problematic person constantly causing turnover.
That ma or may not help. First of all, do you really want to spend your time and energy on that? And, just because you document something, that is YOUR perception of events. She most likely will have an entirely different recollection. And, you have to be careful. Going to your boss with a bunch of documented notes might not be received as well as you think. They may look at YOU as someone with the issue if you are so intent on keeping notes on things that might seem like no big deal.
In reality, the company can hire and keep whomever they want to hire and keep. And, if there are issues and you go to your higher up and nothing changes, then the reality is they probably really don't care about it as much as you. I really just don't engage in drama at work. There are asshats at every job. And, I have learned that I just go to work and do my job and if they want to employ asshats, then i guess that is their prerogative.
I go with this. And, if this person is as good as being nice with people above you as she seems to be, you may end up being the "bad guy". I really do not have any constructive advice about this situation. I was in this situation a couple of times and just tried to get through it. But it did make the work days long and did not help me with my personal life either. Any chance she might quit? Sounds doubtful from her past history...
Yeah she follows the manager around like a puppy. She is all nice and easy going when she is there (I wish she would stay that way) But then the manager leaves and her real personality comes out. Sigh.....I hate fake people.
Turn your phone on record and let her hang herself. Or go to the boss once with the issues you and your other co-workers have and then suggest the boss be in a position somewhere that the this one can't see her and let the boss notice it herself.
