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Post Info TOPIC: How do you say a long number?


Guru

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How do you say a long number?
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At work I'm frequently on the phone, telling people catalog numbers, account numbers, phone numbers, and other numbers that may be 8 to 16 digits or more.

When you're saying these to someone over the phone, how do you break them up?

 

For example, most of us in North America would read someone a phone number as 3 digits (pause), 3 digits (pause), four digits.

How about a 16 character credit card number?

If the number is

1234567890123456

do you read it as

123, 456, 789, 012, 345, 6?

or as

1234, 5678, 9012, 3456 ?

 

A customer account number might be 12345678

so would you read it as

1234, 5678?

or 123, 456, 78 ?

How would you break up this purchase order number ...

1-1211611567 ?

 

 



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Itty bitty's Grammy

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Hmm...on a credit card, there is usually a space after 4 digits (in a 16-digit number).

As for the others, do you find people "get it" better when you break it up into smaller bits?

flan

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Guru

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flan327 wrote:

Hmm...on a credit card, there is usually a space after 4 digits (in a 16-digit number).

As for the others, do you find people "get it" better when you break it up into smaller bits?

flan


Yes! And I always ask them to read it back to me. 



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The Principle of Least Interest: He who cares least about a relationship, controls it.

Always misinterpret when you can.



Sniff...sniff, sniff. Yay! A Bum!

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I break it up in 3-4 digit bites. I try and break it up in a place that makes sense. In the example you gave, I would break it up after the double ones.

1211 611 567



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Newbie

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Not just one way. Depends on the situation. Could break them down like 1211611 - might be - twelve eleven six eleven.

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