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On the bright side...... Christmas is coming! (Mod)

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flan327 wrote:
Lady Gaga Snerd wrote:
Lawyerlady wrote:

I think a video that starts mid-conversation is questionable. What was said before? I would need to know everything before calling for her head.


You are right.  I had to think about this.  We dont' hear what that woman is saying.  And, we have all been snippy or whatever to people.  If you don't think you ever have , sure. 


I can't imagine this was justified. The clerk stayed calm despite being personally insulted. Did she mysteriously say something nasty to trigger the tirade?

flan 


 I don't know.  There have been some pretty bitchy people out there that could cause me to respond pretty badly.  This video just starts mid conversation.  Yes, she was mean, but why? 



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Southern_Belle wrote:

She hasn't released a statement saying she was provoked before the video started. They turned the video on because she was being so nasty.


I have no idea how much it costs when your car is impounded.

My guess: she was pissed, but couldn't acknowledge that it was HER OWN fault, so she took it out on the clerk.

flan 



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Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""

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Lawyerlady wrote:
flan327 wrote:
Lady Gaga Snerd wrote:
Lawyerlady wrote:

I think a video that starts mid-conversation is questionable. What was said before? I would need to know everything before calling for her head.


You are right.  I had to think about this.  We dont' hear what that woman is saying.  And, we have all been snippy or whatever to people.  If you don't think you ever have , sure. 


I can't imagine this was justified. The clerk stayed calm despite being personally insulted. Did she mysteriously say something nasty to trigger the tirade?

flan 


 I don't know.  There have been some pretty bitchy people out there that could cause me to respond pretty badly.  This video just starts mid conversation.  Yes, she was mean, but why? 


 Because she couldn't bat her eyes and flip her hair to get out of it?



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flan327 wrote:
Southern_Belle wrote:

She hasn't released a statement saying she was provoked before the video started. They turned the video on because she was being so nasty.


I have no idea how much it costs when your car is impounded.

My guess: she was pissed, but couldn't acknowledge that it was HER OWN fault, so she took it out on the clerk.

flan 


Some of those tow companies impound LEGALLY parked cars flan.  It's a scam and everyone knows it. 



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Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 



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She parked on a parade route. It's a HUGE parade. Like 10's of thousands of people come to this. Were they supposed to just go around HER car?

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flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


Are you honestly going to say that nobody here has have been snippy or tossed a snark at some service person or whatever?  I highly doubt it.  I know everyone here is the incarnation of Mother Teresa but we are obviously better human beings than the rest of the world, lol. 



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flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM

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Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 She could have insulted the fact that they are a telemarketer and she's nit.


 



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Southern_Belle wrote:

She parked on a parade route. It's a HUGE parade. Like 10's of thousands of people come to this. Were they supposed to just go around HER car?


I'm quoting this for LGS!

Cuz it's only the third time you've posted it...evileye

flan 



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Oh lord help me I'm having issues!

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Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   



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I don't answer my phone if I don't recognize the number. Problem solved.

flan

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flan327 wrote:
Southern_Belle wrote:

She parked on a parade route. It's a HUGE parade. Like 10's of thousands of people come to this. Were they supposed to just go around HER car?


I'm quoting this for LGS!

Cuz it's only the third time you've posted it...evileye

flan 


 LOL! I'm sure dozens of cars were towed. At the city of Savannah's request.



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Lady Gaga Snerd wrote:
Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   


 I was trying to fix it.



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Southern_Belle wrote:
Lady Gaga Snerd wrote:
Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   


 I was trying to fix it.


I'm faster than you!  I am a keyboard Magician!   biggrin



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I had to wait because it said I just posted!

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Darmit! Some of you are MEAN!

flan

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I am making Czech's word the next new thing!

flan

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Southern_Belle wrote:

I had to wait because it said I just posted!


Bwaaaahhhh!  biggrin    



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I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.

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flan327 wrote:

Darmit! Some of you are MEAN!

flan


 Whatever.



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Southern_Belle wrote:
Lady Gaga Snerd wrote:
Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   


 I was trying to fix it.


 ?????



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Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 



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Lawyerlady wrote:
Southern_Belle wrote:
Lady Gaga Snerd wrote:
Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   


 I was trying to fix it.


 ?????


 You are a little late.



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Southern_Belle wrote:
Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 


She was TOLD they were taping her.

Actions have consequences & all that jazz.

flan 



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Southern_Belle wrote:
Lawyerlady wrote:
Southern_Belle wrote:
Lady Gaga Snerd wrote:
Southern_Belle wrote:
flan327 wrote:
Lady Gaga Snerd wrote:

Well, I confess. The last telemarketer that called me, I loudly said into the phone "STOP calling meeeeeeeeee!!!!!""""


You didn't insult his or her looks or weight or intelligence, though.

flan 


 



-- Edited by Southern_Belle on Saturday 18th of April 2015 09:16:53 AM


I'm not a lawyer.   


 I was trying to fix it.


 ?????


 You are a little late.


 I realize that.  Hence, the question marks. 



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Southern_Belle wrote:
Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 


CUz your employer is your mommy and daddy? 



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flan327 wrote:
Southern_Belle wrote:
Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 


She was TOLD they were taping her.

Actions have consequences & all that jazz.

flan 


 Which shows she was upset beyond reason.  Why?



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Lawyerlady wrote:
flan327 wrote:
Southern_Belle wrote:
Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 


She was TOLD they were taping her.

Actions have consequences & all that jazz.

flan 


 Which shows she was upset beyond reason.  Why?


I have already answered that. 

She was likely pissed at having to pay $$$, and has self-control issues. Instead of admitting that it was HER fault, she attacked the clerk.

Maybe she'll learn something? I don't know. 

flan



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I have had patrons flip out over: fines, lost items, not being able to get a card.

I don't make the rules, but I do remain polite.

flan

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Lawyerlady wrote:
flan327 wrote:
Southern_Belle wrote:
Lawyerlady wrote:

I just don't think without knowing ALL the facts that this should cost her her job and make her a pariah. Geesh.


 I agree. BUT, if she treated the towing company people like this how does she treat others? Her behavior is linked to her employer. 


She was TOLD they were taping her.

Actions have consequences & all that jazz.

flan 


 Which shows she was upset beyond reason.  Why?


Well, she could just be an entitled brat.  They tend to flip out beyond reason. 



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flan327 wrote:

I have had patrons flip out over: fines, lost items, not being able to get a card.

I don't make the rules, but I do remain polite.

flan


I think we have all had to deal with angry people at some point or another.  Either at work or road rage or wherever. 



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The fine was $75. That's pretty reasonable.

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Southern_Belle wrote:

The fine was $75. That's pretty reasonable.


OH MY GOD!

Thanks for the info!

flan 

p.s. DH just asked what the parade was for?



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St. Patricks day. It's huge in Savannah. HUGH party.

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Huge not hugh. On phone.

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Okay, according to the article I just read, this happened in Arlington, VA.

ESPN's Britt McHenry urged kindness days before towing rant

New York Daily News
MEG WAGNER11 hrs ago
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Do as Britt says, not as she does.

Britt McHenry, the foul-mouthed ESPN reporter who was suspended for her bullying tirade, urged her Facebook friends to be kind and compassionate — just days before she verbally attacked Virginia parking lot attendee Gina Michelle.

“Take the high road and be nice to people,” she posted on Facebook on March 29. “Amazing how a small kind gesture can go so far, yet similarly so can the impact of negative words. Don't choose the latter.”

Less than a week later, the 28-year-old reporter mocked an Arlington towing company employee’s education and appearance after her car had been towed, video from April 5 assault showed.

“I’m on television, and you’re in a f---ing trailer, honey,” McHenry told the woman, suggesting the employee was a college drop out. “Lose some weight, baby girl.”

RELATED: US sports reporter suspended over vicious attack on towing attendant

McHenry tweeted — and then deleted — that Advanced Towing was “corrupt” on April 6 and claimed that the company towed her car from the lot in front of the Arlington restaurant where she ate dinner.

ESPN suspended the reporter for a week after video leaked Thursday. McHenry tweeted an apology, saying she let her emotions get the best of her "in an intense and stressful moment."

When approached at the towing company, Michelle said she was too distraugh to talk.

Advanced Towing released a statement Friday evening, saying, “neither Gina, nor our company, have any interest in seeing Britt McHenry suspended or terminated as a result of her comments.”

“She is human and errors in judgment can be made in the heat of the moment.”

After McHenry's comments, an obesity advocacy group called McHenry’s vicious comments hurtful and urged her to apologize directly to the employee.

“It was extremely sad,” James Zervios, vice president of marketing and communications for the Obesity Action Coalition, told the Daily News. "This is not something that should be socially acceptable.”

The Tampa-based non-profit, which advocates against weight discrimination, said this kind of bullying can only be eliminated through education.

“(The video) shows that weight bias is something that’s very common in our society,"Zervios said.

Mean comments aside, McHenry isn’t the only unhappy towing customer. The Arlington towing company has received a steady stream of complaints and negative reviews even before the reporter unleashed her fury.

 

 

Advanced Towing — which has just one and a half stars on Yelp — has long been accused of being overaggressive in its parking enforcement and fussy in its business practices.

Local blog ARL Now posted about the seemingly universally hated company in 2010 — prompting nearly 200 comments from furious customers.

“I watched Advanced Towing break into a car tonight prior to towing it,” one commenter wrote.

 

 

Another said the company forces customers to pay in exact cash and refuses to give change. Others said their cars had been towed within minutes of parking. More claimed tow truck drivers dangerously speed through parking lots and ignore traffic signs.

“Their drivers are irresponsible, rude and dangerous,” another commenter wrote. “Witnessed one driver nearly run down a man in my parking lot.”

 

 

McHenry’s mean girl-style attack sparked outrage after the video went viral — but some of the rage seemed to soften once Arlington drivers realized the towing company she railed against.

“Oh, HOLD UP. The Britt McHenry vid is w predatory Advanced Towing?! I have experience w them & guarantee she had reason to be pissed,” tweeted @mkhammer.

“It would be fun if the outrage turned against @BrittMcHenry yesterday turned into a bigger one against Advanced Towing today,” @lheal chimed in.

 

 

 

 



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I still contend that her outrage should have been directed at the towing company, not the clerk.

That kind of personal attack is uncalled for. no



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There are two sides to every story. Even the towing company now admits that the video was highly edited and that provoking statements from their clerk were left out.

Plus, while towing companies are universally loathed, there have been FORTY complaints against this company in the last three years, and they have an "F" rating from the Better Business Bureau. 



-- Edited by huskerbb on Saturday 18th of April 2015 11:46:44 AM

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I'd really like to see the entire tape, unedited.

That's the only way, to know what really happened.



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Shoot - this was nothing. This woman was out of line. But if I had a video of every time a customer went off on me, and of all the terrible, unkind, things they said to me - I would be an Internet hero. When you work with the public, people get angry and say stuff like this. All the time. It isn't right, but it's part of the job.

I have been called every name in the book. I had a man take my pic with his cell phone and tell me he was going to wait outside the store with a gang of his buddies who would all take turns raping me (I wouldn't return a pair of jeans he wore and didn't have a reciept for). I had a woman show me a knife in her purse and promise to "slit my pretty white face" if I didn't return a pile of stolen merch for her (I didn't). I had a man tell me "I know what you look like. I will wait outside and follow you home and set it on fire while you sleep". Whatever. It isn't right. But I just moved on with my day. People suck in all walks of life.

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Mellow Momma wrote:

Shoot - this was nothing. This woman was out of line. But if I had a video of every time a customer went off on me, and of all the terrible, unkind, things they said to me - I would be an Internet hero. When you work with the public, people get angry and say stuff like this. All the time. It isn't right, but it's part of the job.

I have been called every name in the book. I had a man take my pic with his cell phone and tell me he was going to wait outside the store with a gang of his buddies who would all take turns raping me (I wouldn't return a pair of jeans he wore and didn't have a reciept for). I had a woman show me a knife in her purse and promise to "slit my pretty white face" if I didn't return a pile of stolen merch for her (I didn't). I had a man tell me "I know what you look like. I will wait outside and follow you home and set it on fire while you sleep". Whatever. It isn't right. But I just moved on with my day. People suck in all walks of life.


Physically threatening someone is not REMOTELY the same thing as what this woman did--plus, again, there are two sides to this story.  



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I am not saying the journalist was right. I am saying the person who works for the towing company is used to this type of behavior. It's nothing new. The only people it horrifies are the people who have never worked this type of job and have no idea how much abuse people take when they work with the public.

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Strange. The radio station said savannah.

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Mellow Momma wrote:

Shoot - this was nothing. This woman was out of line. But if I had a video of every time a customer went off on me, and of all the terrible, unkind, things they said to me - I would be an Internet hero. When you work with the public, people get angry and say stuff like this. All the time. It isn't right, but it's part of the job.

I have been called every name in the book. I had a man take my pic with his cell phone and tell me he was going to wait outside the store with a gang of his buddies who would all take turns raping me (I wouldn't return a pair of jeans he wore and didn't have a reciept for). I had a woman show me a knife in her purse and promise to "slit my pretty white face" if I didn't return a pile of stolen merch for her (I didn't). I had a man tell me "I know what you look like. I will wait outside and follow you home and set it on fire while you sleep". Whatever. It isn't right. But I just moved on with my day. People suck in all walks of life.


 While I agree with you one hundred percent that doesn't mean it's justified and we should just shrug it off.  The behavior you mentioned was uncalled for.  Just as hers was.  And I'm in the camp of FWM and NAOW that says this woman was just doing her job.  The one the towing company hired her to do.  Like flan said it's the companies policy.  Attack the company and not the person.



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It isn't justified at all. The journalist was unprofessional and should have just dealt with it and moved on. It just surprises me how people are SO outraged and taken aback by her behavior. Unfortunately it is pretty typical of the public's behavior towards people in the service industry. I dealt with this kind of crap on a daily basis. People have no idea. I just think it's hysterical how people are so outraged and yet those same people will be the ones who bitch out the person behind the counter for not giving them their change back the way they want it. If you have not worked this type of job you honestly have no idea what people deal with. This was probably only a blip on the radar of the person behind the counter.


And each one of those outraged people will say "I know what you deal with, I worked xxxx one summer in college". Ummm, no. Working fast food or retail for one summer in college is NOT the same as doing it day in and day out for years. It's like GP eating off SNAP for a week. It's easy to do when you know you only have to do it for a week or when you know it isn't your daily life.

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Rib-it! Rrrib-it!

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I think maybe we're surprised because we can't ever see ourselves doing that. Just a guess IMO. Yes, there are some really mean people out there. But there are also a lot of nice people out there who would never even dream of acting like this. So I think that's where the shock comes in.

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Vette's SS

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Im sorry MM, some of those things sound terrifying. I have never heard someone talking to someone else that way, so it is shocking.

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