TOTALLY GEEKED!

Ohfour wrote:

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Lawyerlady wrote:

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FNW wrote:

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Yes, I read where they bought her food which was refused prior to boarding. Maybe she wasn't hungry?

I still think there was more to story than is being told. The pilot made a mistake by being too PC and using the word "uncomfortable" when he most likely really felt the behavior, either the girl's or her mother's, was a threat.

And I do think that if special accommodations are required the parent should damned well make sure they are requested prior to the day of flight, especially if the results are violent when not met.

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 That is not the requirement.  In fact, the rules are that they DON'T have to provide advance notice unless it is something like needing a stretcher on the plane.  And again, mom did not KNOW ahead of time it would be an issue, and it was NOT that big a deal until it was made into one.

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The mom made it a big deal.  The crew did not.  As soon as the mom said that she could have a meltdown and scratch someone, she became a threat.   She shouldn't be allowed to fly since that is the case.

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That is not what the other passengers said.  They said the flight attendant was being unreasonable.

burns07 wrote:

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That is not what the other passengers said. They said the flight attendant was being unreasonable.
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well, that's essentially irrelevant--what matters is WHAT THE CAPTAIN THOUGHT with regard to the safety of EVERYONE on the airplane

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 Well, the captian couldn't be wrong now, could he?  He must be the only human to never make a mistake.  And he was acting based upon what the flight attendant told him.  So, YES, it does matter if the flight attendant was being unreasonable because the flight attendant is the one who conveyed the information to the captain, and therefore had the ability to exaggerate and basically say whatever he wanted to.

burns07 wrote:

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Well, the captian couldn't be wrong now, could he?
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right or wrong, it is his/her decision only--no other answer

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 And as I said, he was going off what the flight attendant told him.  And the passengers thought the flight attendant was being unreasonable.  You have no idea how the flight attendant conveyed the information to the captain.

burns07 wrote:

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You have no idea how the flight attendant conveyed the information to the captain.
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neither do you and, again, would rather have a captain with the cojones ( excuse me ladies ) to make a decision for the benefit of EVERYONE than someone who would risk the injury of a passenger, crewmember, himself/herself

-- Edited by burns07 on Wednesday 13th of May 2015 01:10:09 PM

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 I would prefer a captain with common sense.

if I'm in command of the aircraft then I have a direct responsibility to EVERY passenger and crewmember for their safety--period--I'm not required to be an MD, a therapist, a child psychologist, an intermediary between parents and children, etc--I AM required to use my best judgment to assure the safety of my crew and passengers--and I WILL act in that capacity without regard to people's FEELINGS

Lawyerlady wrote:

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burns07 wrote:

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That is not what the other passengers said. They said the flight attendant was being unreasonable.
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well, that's essentially irrelevant--what matters is WHAT THE CAPTAIN THOUGHT with regard to the safety of EVERYONE on the airplane

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 Well, the captian couldn't be wrong now, could he?  He must be the only human to never make a mistake.  And he was acting based upon what the flight attendant told him.  So, YES, it does matter if the flight attendant was being unreasonable because the flight attendant is the one who conveyed the information to the captain, and therefore had the ability to exaggerate and basically say whatever he wanted to.

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 husker was flying the plane?

burns07 wrote:

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if I'm in command of the aircraft then I have a direct responsibility to EVERY passenger and crewmember for their safety--period--I'm not required to be an MD, a therapist, a child psychologist, an intermediary between parents and children, etc--I AM required to use my best judgment to assure the safety of my crew and passengers--and I WILL act in that capacity without regard to people's FEELINGS

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Thank you.

Feeling should be irrelevant, period. 

chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

FNW wrote:

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chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

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Whether it's an obligation or not would depend on the ADA. That, however, doesn't factor into for me. What's the harm in providing a hot meal that the mother offered to pay for? The flight attendant strikes me as needlessly stubborn.

And truly, are coach passengers so low on the totem pole that they're undeserving of a hot meal just because they can't afford first class airfare? I could understand if the mother was insisting on a free meal but she wasn't.

I don't object to the captain removing the family. I do object to how stubborn the flight attendant was.

chef wrote:

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FNW wrote:

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chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

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Whether it's an obligation or not would depend on the ADA. That, however, doesn't factor into for me. What's the harm in providing a hot meal that the mother offered to pay for? The flight attendant strikes me as needlessly stubborn.

And truly, are coach passengers so low on the totem pole that they're undeserving of a hot meal just because they can't afford first class airfare? I could understand if the mother was insisting on a free meal but she wasn't.

I don't object to the captain removing the family. I do object to how stubborn the flight attendant was.

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 Uh, yeah.  These days meals are not included on your coach flight, and it's been made clear.   

I miss the days when I got a hot meal traveling across the country.  But the reality is, unless you fly in business or 1st coach, you don't get fed.    And if I were flying coach and saw a coach passenger receiving first class food, not knowing the recipient's "condition" of the passenger, I would be a bit miffed, as would a lot of people.

Why couldn't she just have them reheat whatever it was she brought with her?

As an aside, I have never been on a United flight that didn't offer a hot meal to coach passengers for a price. Last summer there was a choice of 4 or so plus other cold options.

Lexxy wrote:

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Why couldn't she just have them reheat whatever it was she brought with her?

As an aside, I have never been on a United flight that didn't offer a hot meal to coach passengers for a price. Last summer there was a choice of 4 or so plus other cold options.

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G flies 20 or so weekends a year.  He has never been offered a hot meal unless flying out of the country or in 1st class. 

FNW wrote:

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chef wrote:

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FNW wrote:

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chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

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Whether it's an obligation or not would depend on the ADA. That, however, doesn't factor into for me. What's the harm in providing a hot meal that the mother offered to pay for? The flight attendant strikes me as needlessly stubborn.

And truly, are coach passengers so low on the totem pole that they're undeserving of a hot meal just because they can't afford first class airfare? I could understand if the mother was insisting on a free meal but she wasn't.

I don't object to the captain removing the family. I do object to how stubborn the flight attendant was.

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 Uh, yeah.  These days meals are not included on your coach flight, and it's been made clear.   

I miss the days when I got a hot meal traveling across the country.  But the reality is, unless you fly in business or 1st coach, you don't get fed.    And if I were flying coach and saw a coach passenger receiving first class food, not knowing the recipient's "condition" of the passenger, I would be a bit miffed, as would a lot of people.

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She wasn't asking for it to be included. She offered to pay. Other coach passengers could have the same option.

The bolded: It would never occur to me to be miffed because someone else received something I didn't. It's none of my business why they received whatever it might be.

If the attendants gave a hot meal to ONE passenger, they would likely be asked by OTHER passengers.

flan

Ohfour wrote:

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Lexxy wrote:

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Why couldn't she just have them reheat whatever it was she brought with her?

As an aside, I have never been on a United flight that didn't offer a hot meal to coach passengers for a price. Last summer there was a choice of 4 or so plus other cold options.

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G flies 20 or so weekends a year.  He has never been offered a hot meal unless flying out of the country or in 1st class. 

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 Really?  I flew to California last summer on United & was offered one both ways.  I ordered a chicken sandwich with sun dried tomatoes.  I actually expected a cold sandwich but it was heated & the cheese was melty.  It was actually a good sandwich.  I was a little surprised at how tasty it was.  I think I paid $7-$8 for it.

I flew to FL about 3 years ago & was also sold a box lunch in-flight.  I honestly can't remember if there was a hot option or only cold but I do know they offered food.  Again for a fee.

chef wrote:

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flan327 wrote:

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FNW wrote:

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chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

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I agree.

The mother KNOWS her daughter's food preferences. Talk to the attendants when you first get on the plane, ffs.

flan 

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 You don't know that she didn't.

What solution do you have for the mother? How can she bring hot food on the plane that her daughter will eat, ensure that it stays hot until needed, AND still be compliant with TSA rules? Instead of turning a blind eye to the mother's situation and issuing a sarcastic ffs, offer a solution.

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We HAVE offered solutions.

The mother is giving her side of the story. IF she had talked to the attendants, IF she had been proactive, she would have mentioned it. 

flan

Ohfour wrote:

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chef wrote:

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Ohfour wrote:

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She could have been prepared and not expect someone to break the rules for her child. She could have brought hot food. I've done it many times...

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How do you keep it hot AND still comply with TSA guidelines?

Also, coach or first class?

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WHAT?  You buy it right before you get on the plane.   

-- Edited by Ohfour on Wednesday 13th of May 2015 04:08:41 PM

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 Yep.  It's not rocket science.

chef wrote:

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flan327 wrote:

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If the attendants gave a hot meal to ONE passenger, they would likely be asked by OTHER passengers.

flan

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So? 

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 Have you flown lately?  That would probably start a riot.  

I think all this cost cutting has resulted in a lot of angry passengers, IMO.  BRING BACK THE FOOD, FOR ALL!

FNW wrote:

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chef wrote:

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flan327 wrote:

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If the attendants gave a hot meal to ONE passenger, they would likely be asked by OTHER passengers.

flan

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So? 

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 Have you flown lately?  That would probably start a riot.  

I think all this cost cutting has resulted in a lot of angry passengers, IMO.  BRING BACK THE FOOD, FOR ALL!

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So?

Wow...

flan 

flan327 wrote:

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chef wrote:

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flan327 wrote:

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FNW wrote:

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chef wrote:

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What's standing out to me is that the flight attendant only wanted to help after the mother indicated her daughter might scratch someone if she didn't get a hot meal. It seems to me that the flight attendant was all but forcing the mother to say something 'bad' just to get the hot meal.

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 I don't think that matters.  The flight attendant was under no obligation to give first class meals to coach passengers.    If I sat there with my two boys asking for them to bring either of them a hot meal, they'd laugh in my face.   That is probably what happened, so the mother flipped out, possibly embellished the situation just to scare the flight attendant into giving her food, and it backfired.

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I agree.

The mother KNOWS her daughter's food preferences. Talk to the attendants when you first get on the plane, ffs.

flan 

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 You don't know that she didn't.

What solution do you have for the mother? How can she bring hot food on the plane that her daughter will eat, ensure that it stays hot until needed, AND still be compliant with TSA rules? Instead of turning a blind eye to the mother's situation and issuing a sarcastic ffs, offer a solution.

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We HAVE offered solutions.

The mother is giving her side of the story. IF she had talked to the attendants, IF she had been proactive, she would have mentioned it. 

flan

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 I asked YOU for a solution that meets all 3 conditions I have listed.

Again, you don't what proactive measures the mother took beyond what the media chooses to report. She was proactive - she brought food. Her daughter didn't want THAT food. For someone who preaches compassion, you sure are lacking it in this situation.

chef wrote:

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Ohfour wrote:

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chef wrote:

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Ohfour wrote:

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She could have been prepared and not expect someone to break the rules for her child. She could have brought hot food. I've done it many times...

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How do you keep it hot AND still comply with TSA guidelines?

Also, coach or first class?

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WHAT?  You buy it right before you get on the plane.   

-- Edited by Ohfour on Wednesday 13th of May 2015 04:08:41 PM

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Yes. Now, how do you KEEP it hot? Food doesn't stay hot forever. 

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You obviously don't fly very much... 

Let them eat cake.

I find it hard to have compassion over people who fail to plan, then get all bent out of shape when they expect someone to break the rules and they refuse. Then sue.

flan327 wrote:

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FNW wrote:

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chef wrote:

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flan327 wrote:

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If the attendants gave a hot meal to ONE passenger, they would likely be asked by OTHER passengers.

flan

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So? 

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 Have you flown lately?  That would probably start a riot.  

I think all this cost cutting has resulted in a lot of angry passengers, IMO.  BRING BACK THE FOOD, FOR ALL!

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So?

Wow...

flan 

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Yes. So they might get asked by other passengers. So what? 

FNW wrote:

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chef wrote:

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Ohfour wrote:

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chef wrote:

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Ohfour wrote:

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She could have been prepared and not expect someone to break the rules for her child. She could have brought hot food. I've done it many times...

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How do you keep it hot AND still comply with TSA guidelines?

Also, coach or first class?

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WHAT?  You buy it right before you get on the plane.   

-- Edited by Ohfour on Wednesday 13th of May 2015 04:08:41 PM

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Yes. Now, how do you KEEP it hot? Food doesn't stay hot forever. 

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 They make these little insulated bags you can whip out and put the hot food in to keep them hot.  

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Are those bags 1) TSA complaint and 2) readily available?

Would those bags be allowed to go through security?