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Lady Gaga Snerd


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Dear Abby: Receptionist has issues with nosy people
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DEAR ABBY: I am a medical receptionist with a university medical group. It is common for people to approach my counter and "hover" next to the person I am helping, listening to the information I'm being given without any regard to it being private. When I ask them to stand back, they usually get upset with me.

I'm tired of people acting like it's me who's being rude. I could get in trouble by not speaking up because private medical information is supposed to be protected. Would you please inform your readers that standing and listening to people while they are being checked in for a medical appointment is not OK, and if they are asked to step away to not take it personally? -- TIRED OF ASKING

DEAR TIRED: I'll inform them, but I have another suggestion to offer: Discuss this problem with your office manager and ask if it would be prudent to post a sign asking patients not to stand within three feet of the reception desk when waiting to sign in. That way the onus won't be on you, everyone's privacy will be protected and no one will be offended.

http://www.uexpress.com/dearabby/2016/2/21/playing-good-dad-bad-mom-harms



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lilyofcourse


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Whip out a super soaker 6000 and if they don't back up, blast them.

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Lady Gaga Snerd


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Good one!

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Lady Gaga Snerd


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How about getting some colored tape to create a sort of barrier on the floor? If someone steps over the line, you just say, please wait behind the line until I am finished with this client.

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Frozen Sucks!

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All my doctor offices have big signs up informing people of the privacy rules and that they are not to approach the desk if there is another patient there.

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Lady Gaga Snerd


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They need to just set up a barrier. People are stupid and they dont' know where to stand or whatever. Get one of those rope things like you wait in line at the bank or whatever.

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flan327


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I know what to do_sometimes wrote:

All my doctor offices have big signs up informing people of the privacy rules and that they are not to approach the desk if there is another patient there.

 CVS pharmacy has the same thing.

flan



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Tinydancer


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Squirt breast milk at them. That'll keep them away...

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lilyofcourse


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I was noticing the last time at the doctor's office that I could hear everything that was being said in the exam rooms on either side of mine.

When I took the boys to the doctor, same thing.



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Lawyerlady


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Who cares if they think she is rude? She is doing her job.

They are the rude ones for not giving privacy to the person talking to her.



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When we went into register DH for his gallbladder surgery there was no sign or anything. People started lining up extremely close to one another. DH got in line but stood about three feet from the person in front of him for privacy. Two people cut in front of us and got registered before us. I was aggravated but DH said not to make a big deal of it.

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