totallygeeked -> totallygeeked general -> Horrifying audio reveals 911 dispatcher on her final shift lecturing a woman for accidentally driving into flood waters
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TOPIC: Horrifying audio reveals 911 dispatcher on her final shift lecturing a woman for accidentally driving into flood waters
This will teach you next time, don't drive in the water': Horrifying audio reveals 911 dispatcher on her final shift lecturing a woman for accidentally driving into flood waters before she DROWNED
Debra Stevens, 47, drowned on August 24 when she drove into flood waters in Forth Smith, Arkansas while delivering newspapers
Stevens called 911 begging for help when she was unable to get out of her car
Donna Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' call at 4.38am
The audio of the 911 call was released on Thursday as the dispatcher and police department face criticism over the handling of Stevens' terrified pleas for help
At one point during the 22-minute call, Reneau could be heard telling the distraught woman to 'shut up' and lecturing her about the dangers of floods
Police said they will be investigating its policies into responses and their dispatch center in the wake of Stevens' death
2. The dispatcher had already resigned, this was her last shift, and I bet she said out loud what she had kept to herself many times.
3. I bet the dispatcher feels like crap now.
4. The dispatchers are always removed from the situation, they don't have first hand knowledge how bad a situation really is.
5. No matter what, that woman was dying, the dispatcher can't work magic.
6. I don't know if there is anything, legally, that can be done.
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I HOPE she feels like crap. She literally talked someone to death. Cursing them out as she did it. The dispatcher didn't need to work magic. She could have done her job and gotten emergency services there to help that woman instead of telling her what a **** up she was for driving near water. There is no magic involved.
"They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location."
Obviously the 911 operator cannot rescue her. The operator dispatches the police, ambulance or whatever is needed and then stays on the phone trying to determine the location and keep the victim calm. It doesnt' sound like the operator took much effort to determine her exact location to me? So, seems to me this banter of scolding the victim created negligence on her part. At the very least this should be fully investigated.
I mean, I know people see folks on TV with their cars in the wate and think "What an idiot driving into the water". But, having lived through a flood, I can easily see how that happens. A road can be clear one minute and flooded the next. Everything in life doesn't stop during heavy rains. People are still out going to work etc. And, the police arent' there to close every road the instance it becomes flooded.
What is the recommendation if you are in a car that is flooding? Is it better to stay in the car or do you have a better chance in moving water when not in the car? Obviously neither gives you much chance but is there a greater likelihood of the car flipping and drowning you quicker, etc? The 911 operator should have been preparing her with whatever instructions are most prudent.
What is the recommendation if you are in a car that is flooding? Is it better to stay in the car or do you have a better chance in moving water when not in the car? Obviously neither gives you much chance but is there a greater likelihood of the car flipping and drowning you quicker, etc? The 911 operator should have been preparing her with whatever instructions are most prudent.
This. And a 911 operator in an area that has a propensity for flooding should take a moment to learn it.
I HOPE she feels like crap. She literally talked someone to death. Cursing them out as she did it. The dispatcher didn't need to work magic. She could have done her job and gotten emergency services there to help that woman instead of telling her what a **** up she was for driving near water. There is no magic involved.
Where did the dispatcher curse her out?
I didn't listen to the video because I often can't hear them but didn't see anything in the article about the dispatcher cursing her out.
I'm not sure what to make of this. It can be really hard to see water at night but if it had been raining, water on the road is to be expected. One should also be familiar with any low-lying areas in their area where the water would be high enough that a vehicle couldn't pass. The article gives the impression this incident was due to a flash flood though, which is something different entirely. I can understand not thinking clearly in the moment but I do have to wonder if the words "I've been caught in a flash flood" were used if the dispatcher would've responded differently since it would remove driver idiocy from the situation.
What is the recommendation if you are in a car that is flooding? Is it better to stay in the car or do you have a better chance in moving water when not in the car? Obviously neither gives you much chance but is there a greater likelihood of the car flipping and drowning you quicker, etc? The 911 operator should have been preparing her with whatever instructions are most prudent.
This. And a 911 operator in an area that has a propensity for flooding should take a moment to learn it.
Exactly. And honestly that was probably her only chance of survival. Very slim chance as most likely, she would have then drowned in the raging flood waters. But, at that point there was no other option.
I HOPE she feels like crap. She literally talked someone to death. Cursing them out as she did it. The dispatcher didn't need to work magic. She could have done her job and gotten emergency services there to help that woman instead of telling her what a **** up she was for driving near water. There is no magic involved.
Where did the dispatcher curse her out?
I didn't listen to the video because I often can't hear them but didn't see anything in the article about the dispatcher cursing her out.
It isn't the job of a Dispatcher to have some running personal commentary. Whether she SHOULD or SHOULDN'T have been in that situation is not germane to the conversation at that point. Lecturing or scolding isn't the job she was paid to do.
I HOPE she feels like crap. She literally talked someone to death. Cursing them out as she did it. The dispatcher didn't need to work magic. She could have done her job and gotten emergency services there to help that woman instead of telling her what a **** up she was for driving near water. There is no magic involved.
Where did the dispatcher curse her out?
I didn't listen to the video because I often can't hear them but didn't see anything in the article about the dispatcher cursing her out.
I apologize for the hyperbole. I HOPE she feels like crap. She literally talked someone to death. Saying really really really meanie things as she did it.
I HOPE she feels like crap. She literally talked someone to death. Cursing them out as she did it. The dispatcher didn't need to work magic. She could have done her job and gotten emergency services there to help that woman instead of telling her what a **** up she was for driving near water. There is no magic involved.
Where did the dispatcher curse her out?
I didn't listen to the video because I often can't hear them but didn't see anything in the article about the dispatcher cursing her out.
I apologize for the hyperbole. I HOPE she feels like crap. She literally talked someone to death. Saying really really really meanie things as she did it.
Ooook. Chip on your shoulder? Good grief. I was just checking to be sure I didn't miss something. Chill.
I think you've missed the purpose of the chip reference. Unless you are being a big big meanie.
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